Frequently Asked Questions
Everything you need to know about the Ultimate Surfing Company.
How do I determine the right wetsuit size?
To find your perfect fit, refer to our comprehensive size guide which uses height, weight, and chest measurements. A wetsuit should feel like a second skin—tight but not restrictive of your movement.
What is the warranty policy on Rip Curl watches?
Our surf watches come with a limited warranty: 5 years on movements, 2 years on water resistance, and 1 year on batteries from the date of purchase.
How long does shipping take for surfboards?
Due to their size and fragile nature, surfboards are shipped via specialized couriers. Delivery typically takes 5-10 business days depending on your location.
Can I return a product if it doesn't fit?
Yes, we offer a 30-day return policy for items in original condition with tags attached. Please note that for hygiene reasons, swimwear must have the protective liner intact.
How should I care for my neoprene gear?
Rinse your wetsuit with fresh water after every session, hang it to dry in the shade (never direct sunlight), and avoid using hangers that could stretch the shoulders.
Do you offer international shipping?
Yes, Rip Curl ships to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific destination.